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Curriculum Vitae

Ricardo Kissinger

OT/IT Security · AI Strategy & Rollout · ISO 27001 ISMS
kissinger.tech
in/ricardo-kissinger
Germany · remote-friendly

Pragmatic IT expert with 10+ years operating and architecting infrastructure and leading teams of up to five. Currently own OT/IT security, drive AI strategy and rollouts, and build the ISO 27001 ISMS foundation at a grid-scale energy-storage company — while steering and controlling external technology partners. Self-reliant, fast to pick up new tools, and happiest when automating the manual away.

Experience
Principal IT Technology & Data Architect
SINCE 2026
W POWER STORAGE (WPS) GmbH
Own OT/IT security and drive AI topics and rollouts across the company; building the ISMS foundation toward ISO 27001, driving automation and reporting, and prototyping — with the core focus on steering and controlling external technology partners.
Head of IT Infrastructure & IT Security
2023–2026
ju:niz Energy GmbH
Architected a scalable real-time battery-monitoring system processing data to cell level on Kafka & Quix; designed Zero-Trust OT/IT security for networked grid-scale storage and automated deployments via CI/CD and Ansible.
Expert — IT Security, Networking & Databases
2022–2023
Smart Power / ju:niz Energy
Built network, database and security concepts for energy-storage plants and a support platform linking the InfluxDB cluster and Grafana with Opsgenie and Jira Service Desk.
IT Operations — IT Specialist
2022
OMNINET GmbH, Eckental
Migrated and optimized the checkMK monitoring solution, resolved WSUS reporting issues, and worked hands-on with the Baramundi automation suite.
European Information & Technology Manager
2021–2022
Aegis Software GmbH, Erlangen
Tuned MSSQL servers, automated processes with Power Automate and PowerShell, raised reporting with Power BI, and ran customer infrastructure audits.
European Support Manager
2019–2021
Aegis Software GmbH, Erlangen
Led and grew the support team, recruited and trained staff, organized user-group meetings, and bridged engineering, QA, deployment and sales while owning European IT.
European Support Lead & Head of IT — Germany
2017–2019
Aegis Software GmbH, Erlangen
Owned IT infrastructure, servers and clients, led daily support coordination, and delivered internal and external trainings.
CEO & Founder
2016–2018
Kissinger IT Services
Planned and operated the server platform for the FMCare project (Facility Care AG) and provided IT consulting and client support.
System Support Specialist
2015–2017
Aegis Software GmbH, Erlangen
Bilingual support for the European customer base, rollout of a global remote-support solution and the corporate identity, and product documentation.
Full role history and side projects at kissinger.tech